FAQ

HOW TO SHOP ONLINE?

Your Shopping Bag

The items added to your Shopping Bag will be kept there for as long as you are logged in.

You may purchase up to five items in a single order.

 

Your first purchase

All items that display an “Add to Shopping Bag” button may be purchased online, subject to availability.

Once you have made your selection, please click the “Add to Shopping Bag” button to place the product in your shopping bag.

When you are ready to finalise your order, please click the “Checkout” button: you will then be guided through the order process. When filling in your details, kindly provide your full name for verification purposes. You may remove products from your shopping bag by clicking on "Delete”.

To complete your purchase you will need to create an account or log in to your existing account.

When you have completely reviewed your order, click on the "Confirm and place order" button on the Website to place your order.

Your Wish List

If you would like to save creations to consult at a later date, or if you would like to share them with your family and friends, we invite you to create a Wish List.

You may create up to 20 separate Wish Lists, each with a different name (for example: Diamond Bracelets, Holiday Gifts, Love Collection…)

My Cartier account

This space allows you to manage your personal information and orders online, as well as your news updates and newsletter subscriptions.