FAQ
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- CAN I COLLECT MY ONLINE ORDER FROM A BOUTIQUE?
- MAY I HAVE MY BOUTIQUE PICK-UP ITEM GIFT WRAPPED?
- DO I NEED AN APPOINTMENT TO PICK UP MY ORDER?
- WHAT DO I NEED TO BRING TO COLLECT MY BOUTIQUE PICKUP ORDER?
- CAN SOMEONE COLLECT MY BOUTIQUE PICKUP ORDER ON MY BEHALF?
- BY WHEN DO I NEED TO PICK UP MY ORDER?
- CAN ENGRAVING, EMBOSSING, SIZING, LINK REMOVAL, OR OTHER PERSONALISATION BE DONE WHEN I PICK-UP IF I DID NOT ORIGINALLY SELECT IT IN MY ORDER?
- MAY I RETURN OR EXCHANGE MY ONLINE ORDER AT THE BOUTIQUE?
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- GUARANTEE
- HOW MAY I RECEIVE A RECEIPT FOR MY PURCHASE ONLINE OR OVER THE TELEPHONE?
- DOES THE CARTIER CREATION COME IN A PRESENTATION CASE?
- WHICH CARTIER BOUTIQUE WILL APPEAR ON MY CERTIFICATE OF AUTHENTICITY?
- HOW MAY I ENSURE THAT I SELECT THE CORRECT WATCH BRACELET SIZE FOR MY WRIST?
- ARE ALL CARTIER CREATIONS AVAILABLE FOR PURCHASE THROUGH THE E-BOUTIQUE?
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- How do I book a boutique appointment?
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How do I change the date or time of my boutique appointment?
Please give us a call at +65 6929 8703 and we will be glad to assist you. Do note that the new date and timing are subject to availability.
- How do I cancel my boutique appointment?
How do I change the date or time of my boutique appointment?
Please give us a call at +65 6929 8703 and we will be glad to assist you. Do note that the new date and timing are subject to availability.