You may return a creation purchased on the Singapore e-boutique for refund, as long as the return complies with our Conditions of Sale.

Cartier will use commercially reasonable efforts to refund the purchase price to the buyer using the same means of payment as used by the buyer for the initial transaction, within fourteen (14) days after receipt of the returned item by the Cartier e-boutique distribution centre or a Cartier retail boutique.

Should a creation be returned to the Cartier e-boutique distribution centre or Cartier retail boutique, only the buyer will be entitled to receive a refund of the purchase price. If you have received your creation as a gift, you will not be entitled to receive a refund.

If you are a recipient of one of our creations and would like to return it, please contact the Client Relations Centre.