FAQ

- DELIVERY
- ORDER TRACKING
- RECEIPT OF DELIVERY
- MAY I PICK UP MY SINGAPORE E-BOUTIQUE PURCHASE AT A CARTIER BOUTIQUE?
  Yes, boutique pick-up service is available at the following Cartier boutiques:
  
  Cartier Marina Bay Sands Singapore
  
  Cartier ION Orchard Singapore
  
  Cartier Ngee Ann City Singapore
  
  Cartier will inform you by email when the product is ready for pickup at the boutique.
- I LIVE OUTSIDE OF THE COUNTRIES LISTED IN THE TERMS AND CONDITIONS OF SALE. MAY I PLACE AN ORDER THROUGH THE SINGAPORE E-BOUTIQUE FOR DELIVERY TO A COUNTRY NOT LISTED HERE?
- WHAT ARE THE SHIPPING FEES AND DELIVERY TIMES?
- IF I PURCHASE MORE THAN ONE ITEM, MAY I SHIP MY ORDER TO MULTIPLE ADDRESSES?
- RETURN POLICY
- IF I AM NOT SATISFIED WITH MY PURCHASE, MAY I CANCEL, RETURN OR EXCHANGE IT THROUGH E-BOUTIQUE?
- WHY CREATE AN ACCOUNT?
- PRIVACY AND COOKIES
- WHAT BROWSER SPECIFICATIONS ARE REQUIRED WHEN VISITING THE E-BOUTIQUE?

MAY I PICK UP MY SINGAPORE E-BOUTIQUE PURCHASE AT A CARTIER BOUTIQUE?

Yes, boutique pick-up service is available at the following Cartier boutiques:

Cartier Marina Bay Sands Singapore
Cartier ION Orchard Singapore
Cartier Ngee Ann City Singapore

Cartier will inform you by email when the product is ready for pickup at the boutique.

My Cartier account

This space allows you to manage your personal information and orders online, as well as your news updates and newsletter subscriptions.

Assistance

CARTIER E-BOUTIQUE SERVICE

Complimentary Express Delivery

Complimentary Express Delivery

Same day delivery
Standard delivery: 1 to 2 working days

Click & Collect in Boutique

Click & Collect in Boutique

Cartier ION Orchard boutique
Cartier Marina Bay Sands boutique
Cartier Ngee Ann City boutique

30 Days Returns & Exchanges

30 Days Returns & Exchanges

Fuss-free returns and exchanges within 30 days from the date of your purchase

Complimentary Gift Wrapping

Complimentary Gift Wrapping

All Cartier items are beautifully wrapped and delivered in the signature Cartier red box.

Contact Us

Contact Us

Need assistance? Cartier ambassadors are here to help
Tel.: +65 6929 8703