At Cartier, we value our relationship with you. In order to provide you with the most relevant services and design the most appropriate experience, we will treat your personal information with the highest care and rigor.

Our privacy policy revolves around the following three privacy commitments:

Commitment 1: Transparency & Trust - Privacy is embedded in the design and default settings of all our products and services. We respect your trust in our use of your personal information. We will be fully transparent about the purposes for which we use your personal information and will only use your personal information for the specified purposes if we have the right to do so. This will include obtaining your explicit consent where necessary. We will notify you of any material changes to the way we process your personal information.

Commitment 2: Protect your personal information - We are committed to implementing leading data protection, privacy and security standards to give you peace of mind that your personal information is protected - In the event of an incident affecting your personal information, we undertake to notify you and/or the relevant regulator in accordance with the data breach notification requirements. When your personal information is shared with third parties or transferred across borders, we will treat your personal information in the same protective manner. We will only retain your personal information for as long as necessary or as required by law.

Commitment 3: Respect Your Rights - We respect the choices you make about your personal information. We respect your legal rights to access, delete and update the personal information we hold about you. We also respect the choices you have made regarding the objection we have made to our processing of your personal information and provide you with a channel to contact us with questions or complaints.

Please take a moment to read the following policies, as well as our Cookie Policy, which explains how we collect, use, disclose, and transfer information when you visit our boutiques or events, contact us via email, phone, or live chat, or when you interact with us on social media platforms or other marketing and advertising channelsPersonal information collected about you. Our Cookie Policy also explains how we collect information through the use of cookies and related technologies when you use our Platform.

When we sell our products online or over the phone and through our Customer Relations Center, you must read the applicable Terms of Sale, which set out the terms and conditions of any such purchase made through such means. Other terms and conditions, such as the Terms of Service, may also apply to any other services we may provide to you.

We may update this Privacy Policy from time to time. At that time, we will post these changes on this platform.

Information you provide or we collect about you

We collect the following personal information about you, as follows:

General personal and user account information: In order to benefit from our products, services, events, boutique appointments and/or other customer programs, you may be required to provide your contact details or create an account with us. You may provide personal information about yourself, including name and address, date of birth, email address, telephone number, marital status, nationality, and gender. Your account will store information about yourself, your purchase history, unique account identification numbers, usernames, passwords, time zones, claims and repair history, and any historical conversation information.

Customer 360 View Data: In order to fully understand our customers, we may also collect and store data about your behavior, interests, preferences (such as products, topics, communication channels and frequency), wish lists, hobbies, customer interactions and marketing campaigns, opinions, customer reviews, demographic data, habits, celebrations, purchase reviews and feedback, and your general propensity to purchase.

Transaction and Payment Information: When you purchase products and/or services, we collect additional information, such as your shipping address, proof of delivery, billing address, and related payment information.

Identity Information: Where we need to use this to provide products and/or services to you, we may collect identity information, such as passport data or national identity data.

Correspondence, recorded phone calls, online or video chats: We collect personal information from you when you correspond with us (for example, if you enquire about one of our products and/or services), when you provide your details when you visit our boutiques, when you provide your details when you contact us or our customer relations centre via contact such as email, telephone, or other online or video chat means. Please note that phone calls, online or video chats, or other communication processes are sometimes recorded for security, evidence retention, training, quality control, analysis, and development purposes.

Social Media Platform Data: If you choose to interact with us through a social media platform or other third-party service, we will collect information that you provide to us through that platform, which may include behavioral data such as your browsing history and purchase history on that platform. In addition, you may authorize us to access certain data from your social media profile for social login purposes.

Cookie Data: We also automatically collect certain information about visitors to our Platform in accordance with our Cookie Policy. This may include data related to advertising IDs, pixel tags, or your unique online personal identifier.

Location Data: To the extent we provide any location services, we will collect information about your location.

Closed-circuit television (CCTV), video surveillance data, and Wi-Fi data: We collect data using CCTV or other video surveillance technologies in our retail boutiques, company premises or other areas. If you sign up for our free Wi-Fi service at one of our stores, events, or other venues, we may collect certain information about your device, including the device or IP address, the date and time of your connection, and the location from which you connected to our Wi-Fi service.

Photo and video recordings: Some of our technology products, including connected mirrors, augmented reality technology, or photo booths, collect photo or video recordings from you. This data may also allow us to obtain measurement data from you that is required for our products and/or services. We may also take photographs or make video or audio recordings at our events.

Research and market research: We conduct surveys and market research and will collect data on your responses.

Information You Provide About Third Parties: You may provide personal information about third parties, such as your partner or children, including name and address, date of birth, email address, phone number, marital status, wish list, hobbies, and preferences.

Information We Collect About You from Third Parties: We may also collect any of the above information about you from third parties, including our authorized resellers, social media platforms, advertising and marketing partners, analytics providers, and third parties who provide technical or strategic data services to us, and we may combine this information with other information we have. We may also collect personal information about you from publicly available sources.

Sensitive or Special Categories of Data: We may ask you to provide sensitive or special categories of data (e.g., allergens involved in the event or accessibility needs of the event), in which case we will provide you with enhanced privacy information protection and obtain your explicit consent when requesting the collection of such data. Otherwise, if you provide us with such data without our request, we will treat your provision of such data as your explicit consent to our processing of that data.

Purposes of Processing and the Legal Basis for Our Processing

In order to achieve the following processing purposes, we may process your personal information on the following grounds:

Personal consent: This is a legal basis when you have given your explicit consent to our processing of your personal information (for example, you have consented to receive marketing information).

Performance of a contract: Processing your personal information as necessary for the performance of a contract we have entered into with you, including compliance with our Terms of Use, or because it is necessary for us to require you to take certain steps (e.g., to process contact information in connection with the purchase and delivery of products) prior to entering into a contract.

Legitimate interests: Processing your personal information where it is necessary for our legitimate interests or those of a third party (for example, to run our business, prevent fraud, or secure the platform), unless there is a good reason to say that the protection of your personal information should override those legitimate interests.

To comply with a legal obligation: to comply with the law (e.g., a court order) to process your personal information.

Other grounds: Sometimes your personal information may be processed for other legal reasons, such as the prevention and detection of crime, the protection of life, or other processing in the public interest.

The purposes and basis of the processing are as follows:

Service-Related Processing: We process your personal information for Service-related purposes, including product reservations and sales, service communications, program updates, announcements, and message management, such as confirmation or changes to orders and shipments, confirmations or changes to events or appointments, repair notices, and to notify you about changes to our Terms or Privacy Policy. In addition, when you accidentally abandon your shopping cart or browse session, we may send you service-related messages – our primary basis for processing is the performance of a contract, but we may also rely on legitimate interests (e.g., to ensure that you are satisfied with your purchase, that we provide you with products and services in a safe, effective and efficient manner), to comply with a legal obligation or an individual's consent to process your personal information.

Marketing-related communications and digital advertising: We process your personal information for marketing-related purposes, including sending you marketing communications about us and other third-party partners who we think may be of interest to you (including by telephone, email, letter or e-SMS, WhatsApp or other one-to-one communications, and providing personalized messages or advertisements on social media or other digital platforms). We may also share your personal information (such as your email address, usually in encrypted or "hash-encrypted" form, or specific cookie data) with social media and other platforms or other service providers for custom audience or lookalike audience matching, or for intra-group customer/prospect matching for marketing purposes – where our primary processing is based on an individual's consent or legitimate interests (e.g., to recommend a particular product to you). Where we rely on the individual's consent for processing, you may withdraw your consent at any time by sending an email to the email address listed in the "Contact Us" section below or by clicking on the "unsubscribe" link in any marketing email or text message. When we request your consent across multiple touchpoints (e.g., in-store or platform) and at different times, any individual consent we collect will remain in effect unless you explicitly opt out.

账户和记录：我们以管理我们的账户和记录目的处理您的个人信息 - 我们的主要处理依据是履行合同，但我们也可能依据个人同意、合法利益（例如，防止欺诈）或履行法律义务处理您的个人信息。

物流、交易和付款处理：我们处理您的个人信息用于管理和履行购买、礼品和维修订单或退货，维修期间的通信偏好、促进交付以及提供售后服务 - 我们的主要处理依据是履行合同，但我们也可能依据合法利益（例如，确保我们有效地收取款项），履行法律义务或个人同意处理您的个人信息。

查询：我们处理您的个人信息用于处理您的查询和请求，并向您提供客户服务 - 我们的主要处理依据是履行合同，但我们也可能依据合法利益（例如，以有效方式回答您的查询）或个人同意处理您的个人信息。

活动、预约和社区：我们处理您的个人信息用于组织和管理活动、精品店预约和会员社区，包括注册您作为会员、参与者或发言人，或记录您可能遭受或协助处理的健康与安全事件。我们还可能在我们的活动中拍摄照片或制作视频或音频录音以用于宣传目的 - 我们的主要处理依据是履行合同，但我们也可能依据个人同意、合法利益（例如，回应您的查询或管理活动）或履行法律义务处理您的个人信息。

竞赛、抽奖和其他促销活动：我们处理您的个人信息用于进行竞赛、抽奖和其他促销活动，我们需要从您那里收集信息来管理这些促销活动 - 我们的主要处理依据是履行合同，但我们也可能依据合法利益（例如，跟踪客户参与度），履行法律义务或个人同意处理您的个人信息。

合规监管、信用检查和防止违规活动：我们处理您的个人信息用于进行反洗钱或国际制裁合规、信用检查、防止欺诈和其他违规或非法活动并以此作为我们保持平台和服务安全的一部分措施，或者响应第三方（例如，监管或警察机构或金融机构）提出的合法请求 - 我们的主要处理依据是合法利益（例如，防止欺诈或其他犯罪），但我们也可能依据履行法律义务或个人同意处理您的个人信息。根据适用法律，如果我们有合法理由，我们将保留不向您提供产品和/或服务的权利。

自动化技术和个人信息分析：我们将在使用创新技术过程中处理您的个人信息，包括个人信息分析技术、人工智能、机器学习和高级算法，以帮助我们根据您提供给我们的信息或我们从第三方收集的信息（详见“我们从第三方收集的关于您的信息”部分）识别和预测您可能感兴趣的任何产品、判断、服务或其他信息。这可能导致在无人工参与的情况下使用技术而形成的关于您的自动化决策。这可能包括关于我们的产品、服务、活动邀请、个人福利和其他信息的决策。目的是通过向您提供定制的产品和/或服务来改善我们产品和/或服务的体验，并能够有效地和迅速地回应您的反馈。这可能涉及如用于预测您行为的技术，并可能包括数据聚类、数据挖掘、数据融合或其他从您的个人信息中提取价值和意义的智能数据处理方法。我们使用这种类型的技术的一个例子即在我们的客户关系中心中提供增强服务，以确定调研原因并更好地确定您的满意度水平。这可能是完全自动化的（例如，升级投诉），在最终决策由个人做出的情况下也可能涉及人工干预。当我们使用您的个人信息进行任何自动化决策和/或个人信息分析时，我们将采取透明和公正的程序，并做出无偏见的决定。我们将实施合理的保障措施旨在保护您的任何个人信息。在某些情况下，我们将为您提供选择退出自动化决策和/或个人信息分析的机会 - 我们的主要处理依据是合法利益（例如，改善我们的客户关系中心培训）和个人同意。

市场调研、反馈分析和客户参与：我们处理您的个人信息用于进行市场调研（包括调查）和分析，并根据客户反馈、评论、对我们平台、产品和/或服务的偏好和一般使用改进消费者参与，以便我们不断改进我们的产品和/或服务以及向我们的客户提供的产品和/或服务 - 我们的主要处理依据是合法利益（例如，改进我们的平台），但我们也可能依据个人同意处理您的个人信息。

定位服务：我们处理您的个人信息，以便在我们能够使用有关您的位置信息时向您提供基于位置的服务。这些服务通常可在移动设备或应用程序上使用，您将有机会对定位服务的使用作出同意，例如，处理来自GPS、传感器、信标或Wi-Fi接入点的信息，以便让您从更个性化的服务中受益。如果您不再希望使用前述个性化服务，您的设备即具有允许您关闭这些服务的设置 - 我们的主要处理依据是个人同意。

闭路电视（CCTV）、视频监控和WiFi处理：我们使用闭路电视和视频监控数据处理您的个人信息用于预防和检测犯罪，协助执法机构逮捕、调查和起诉违法行为者，确保我们员工、访客和财产的安全，以及不定时地监视实体店活动或WiFi浏览 - 我们的主要处理依据是合法利益（例如，保护我们的场所）和履行法律义务，但我们也可能依据个人同意处理您的个人信息。

新零售技术：我们可能会处理您的个人信息，以使用新零售技术为您提供增强的店内和在线体验，包括虚拟试穿、使用增强现实技术和产品放置效果。例如，我们可能使用您手部的图像或视频生成并发送给您一张照片或一份视频剪辑，展示产品放置在您手上的效果 - 我们的主要处理依据是合法利益（例如，监控客户对新技术的参与）和个人同意。

平台支持、维护和安全：我们处理您的个人信息，以管理和保护我们的业务和平台（包括排除故障、处理错误消息、数据分析、测试、系统维护、支持、报告和数据托管） - 我们的主要处理依据是合法利益（例如，确保我们的平台运行有效和安全），但我们也可能依据履行法律义务或个人同意处理您的个人信息。

从供应商接收产品和服务：当您或您的组织是供应商时，我们为了从您或您的组织提供的任何产品或服务中获益将处理您的个人信息 - 我们的主要处理依据是履行合同，但我们也可能依据合法利益（例如，接收服务）或个人同意处理您的个人信息。

授权经销商数据共享：我们处理您的个人信息，以确保客户在我们授权经销商网络内无缝衔接的体验。您有选择启用您的帐户数据（包括您的联系方式和交易历史）在我们的网络中进行共享（包括共享信息至我们的授权经销商店铺或精品店，或从授权经销商店铺或精品店更新至我们的网络），在您访问我们在任何国家的销售点时享受个性化的体验 - 我们的主要处理依据是个人同意。

业务管理和法律合规：我们处理您的个人信息用于进行业务管理或遵守我们的法律义务 - 我们的主要处理依据是履行法律义务，但我们也可能依据合法利益（例如，留存我们的记录）或个人同意处理您的个人信息。

促成企业交易如合并或收购：我们为促成任何合并或收购活动处理您的个人信息，并将披露您的个人信息给购买或我们向其转让我们全部或实质性全部资产和业务的任何第三方 - 我们的主要处理依据是合法利益（例如，促成与第三方利益相关者的讨论），但我们也可能依据法律义务或个人同意处理您的个人信息。

Cookies和其他自动化技术：我们根据我们的Cookie政策处理您的个人信息 - 我们的主要处理依据是个人同意、履行合同和合法利益（例如，当Cookies严格必要适用时）。

重大变更

如果我们在处理您的个人信息的方式上做出重大变更，或者如果我们计划将您的个人信息用于上述部分未提及的其他目的，我们将采取适当的措施，遵守适用法律，例如通过电子邮件或其他适当的方式通知您。

我们的Cookie政策

本平台根据我们的Cookie政策使用Cookies。用户可在与本隐私政策相关联的网站的每个页面上以及关于Cookies的每个信息横幅上找到该Cookie政策。

与大多数平台一样，我们的平台记录IP地址并使用Cookies和类似技术，使我们能够识别您并向您提供定制化的体验，同时收集有关访客如何访问我们的平台的相关数据。您可以在下方了解更多关于我们如何使用Cookies和相关技术信息。

什么是Cookie？

Cookies是在您造访平台时下载到您的电脑或移动设备上的文本文件，其中包含少量信息。当您切换浏览网站各个页面或返回之前造访过的网站或移动应用程序时，通过它就可以辨认出您的电脑。Cookies被广泛用来保证各种平台的运转或提高运转效率，以及向平台所有者提供信息。

我们使用Cookies的目的是为强化访客的在线体验（比如通过记住您的语言和/或产品偏好），以及更好地了解我们平台的使用情况。例如，Cookies可以让我们得知您之前是否造访过我们的平台，或者您是否是一位新的访客。它们还有助于确保您在网上看到的广告与您的情况和个人兴趣更加贴近。

Cookies有两种主要类别：

第一方Cookies，由我们直接发送到您的计算机或移动设备。它们仅供我们用于在您的电脑或移动设备再次造访我们平台时对其进行识别。

第三方Cookies，由第三方服务提供商在我们的平台上提供，并可供该服务提供商用于在您的电脑或移动设备造访其它平台时对其进行识别。第三方Cookies最常用于平台分析或广告目的。

Cookies在您的电脑或移动设备上的驻留时间不尽相同。我们同时使用“会话 Cookies”和“永久Cookies”。会话Cookies仅在您的浏览器打开期间存在，一旦您关闭浏览器，它们即会自动被删除。永久Cookies在您的浏览器关闭后依旧存在，可用于在您再次打开您的浏览器并浏览因特网时识别您的电脑或移动设备。

我们使用哪些Cookies？

平台仅向您的电脑或移动设备发送以下类型的Cookies，用于下述目的：

技术性Cookies：这些Cookies对于向您提供通过本平台可用的服务和使用其某些功能（例如，访问安全区域）至关重要。没有这些Cookies，您所要求的服务（如交易页面和安全登录帐户）无法实现。

功能性Cookies：这些Cookies用于本平台展示、性能和功能等相关的各种目的但其总体目的是为了增强访客使用本平台的体验与乐趣。例如，其中的某些Cookies让访客能够指定语言、产品或其它平台偏好。

分析Cookies：这些Cookies，包括来自第三方的Cookies（如Google Analytics），用于收集有关访问者如何使用我们的平台的信息。该等信息包括访问我们的平台的访问者数量、引荐他们访问我们平台的其他平台以及他们在我们平台上访问的页面。我们使用此信息来更有效地运行我们的平台，收集广泛的人口统计信息并监控我们的平台上的活动水平。

广告Cookies：这些Cookies，包括来自第三方的Cookies，旨在创建与您相关的个人资料并根据您在网上浏览时表达的偏好向您提供更相关的广告。它们还用于限制您看到某项广告的次数，并帮助评估广告和促销的有效性。它们通常由广告网络在得到我们允许的情况下投放。它们会记住您曾经进入过某个平台，此信息会与其他组织共享，例如广告商、社交媒体平台或我们的展示合作伙伴。

社交Cookies：这些Cookies是使得您可以在社交媒体平台进行交互（例如分享或点击喜欢按钮）的第三方Cookies。

如何管理或删除Cookies

Cookies的使用并不总是需要您的明确同意。尤其是技术性Cookies只要是为了提供用户明确要求的服务所必要的，它们就不需要明确同意。另一方面，功能性Cookies、分析Cookies、广告Cookies和社交Cookies均需要您需要事先同意才可发送。

您有权随时撤销您的同意并拒绝使用Cookies，我们已经解释了您如何行使这一权利。但是请注意，如果您选择拒绝使用Cookies，您可能无法使用我们平台的全部功能。

您可 更改浏览器设置来设置您的Cookies偏好，以使本平台的Cookies无法发送在您的计算机或移动设备上。为此，请按照您的浏览器提供的说明（通常位于“帮助”、“工具”或“编辑”设施内）进行操作。

如果您想了解更多信息，请访问http://www.aboutads.info/choices/和/或https://globalprivacycontrol.org/。有关企业如何使用Cookies的更多详细信息，请访问www.allaboutcookies.org。我们不对任何第三方提供的Cookies退出选项的有效性或合规性负责。

关于广告

平台使用网络广告商和广告交易所等第三方服务商，以在您离开我们的平台后向您展示广告。此外，我们使用第三方分析和其他服务提供商来评估和向我们和/或第三方提供有关平台使用和观看广告以及我们的内容的信息。网络广告商是展示广告的第三方，这些广告是基于您对我们的平台和其他应用程序或站点的访问而显示的。第三方广告投放使我们能够向您投放针对您可能感兴趣的产品和服务的相关广告。

第三方跟踪技术不受我们控制，即使它们与我们的平台或广告相关联。有关我们做法的声明不适用于这些第三方和其他人收集信息的方法以及这些第三方对收集信息的使用。有关该等第三方的收集、存储和共享行为应由该第三方自己的服务条款、隐私政策、权限、通知和选择进行评估。我们不就第三方广告商、广告网络或交易所、或相关第三方（如Meta）的政策或做法作出承诺和保证。

在广告投放方面，您有选择的权利。您可以通过访问我们的Cookie政策中“如何管理或删除Cookies”一节中所述的第三方网站，选择退出或不再接收某些类型的广告。我们对任何第三方的退出选择权的有效性或合规性不负责。

Protect your personal information

We want you to feel comfortable sharing your personal information with us, and we are committed to protecting the personal information we collect by implementing leading data protection, privacy, and security standards. We only provide access to your personal information to those employees who have a legitimate need to access your personal information, provide you with products or services, or perform their job duties. We take appropriate technical, and organizational physical, electronic, and procedural security measures to protect the personal information you provide to us against unauthorized or unlawful processing and accidental loss, damage, or destruction. However, when we ask you to choose a password to access certain parts of our Platform, it is your responsibility to choose a secure password and to maintain the confidentiality of that password. You should choose a password that you don't use on any other website and shouldn't share it with anyone else.

Sharing your personal information

We will only share your personal information with others if we are legally permitted to do so. When we share personal information with others, we put in place contractual arrangements and security mechanisms to protect the personal information shared and to comply with our data protection, confidentiality, and security standards and obligations. We share your personal information with third parties in the following circumstances:

Our Affiliate Group Companies: We may share your personal information with our affiliate group companies for the purposes described above where permitted by law (including where we have a legal basis to do so).

Service Providers (including Data Processors): We will disclose your personal information to third-party service providers appointed by us who may process your personal information on our behalf as data processors to provide online and other payment services, to process credit checks and fraud prevention, product shipments, cloud storage, and other services where we need to use your personal information for the purposes specified in this Privacy Policy. In some cases, certain fraud prevention service providers are considered independent data controllers.

Disclosure to regulatory, administrative and other third parties: We will disclose your personal information to any law enforcement agency, court, police, regulator, government agency or any other third party, including relevant financial institutions, where we believe it is necessary to comply with a legal or regulatory obligation to protect our own rights or the rights of any third party, or in the public interest or for our legitimate interests or those of another third party (for example, in response to a request by a third party to disclose personal information in connection with an investigation of an alleged crime, to check our compliance with applicable laws and regulations, or to establish, exercise or defend legal rights). In addition, we may share your data with insurance providers and/or lost or stolen organizations to assist in the recovery of any lost or stolen items.

Authorized Dealers: From time to time, when you interact with our network of authorized dealers, we may ask for your consent to share your personal information with authorized dealers for purposes including: (i) to provide you with the services you have requested; (ii) to improve your customer journey and experience in the Boutique when you interact with our products, services and/or our authorized dealers; (iii) to ensure that the information we hold about you is accurate and up-to-date, including registering purchases, extended warranties and other transactions, and recording your marketing preferences; and (iv) managing customer and supplier relationships, improving cooperation with our authorized dealers, and providing you with our customized customer experience. If an authorized dealer needs access to the information we hold about you, we will ask for your permission to share personal information with the authorized dealer before granting the relevant permissions. If you agree to share your personal information with an authorized distributor, we will take industry-leading measures to ensure that your personal information remains secure. When your personal information is shared with an authorized reseller, the relevant authorized reseller and we may process your personal information as both independent data controllers and/or data processors, depending on how we or our authorized resellers interact with you.

Mergers and Acquisitions: We will disclose your personal information to any third party who purchases or transfers all or substantially all of our assets and business. In the event of such a transaction or transfer, we will endeavor to ensure that the entity to which we transfer your personal information uses it in a manner consistent with this Privacy Policy.

Social Media Platforms and Other Third-Party Digital Vendors: We may share your personal information with social media platforms as described above or in our Cookie Policy.

Transfer of your personal information globally

The personal information we collect may be transferred, stored, and processed in one or more of our affiliate group companies or in any country or region where any of the third parties listed in the "Sharing Your Personal Information" section above are located or have facilities. Some of these third parties will use cloud storage solutions. While other regions may not have the same data protection standards as those in your country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.

Privacy Risk Assessment

We may periodically carry out risk assessments related to the processing of your personal information, in particular when new technologies or features are introduced. In some cases, these new technologies or features may require us to provide enhanced privacy notices and/or consent methods to ensure that we continue to meet our privacy commitments to you.

Retain your personal information

We only retain your personal data for as long as is necessary for the purposes for which it is processed, in particular to protect ourselves in the event of a legal claim (e.g. information relating to your contract will be retained for the duration of the contract and for the next ten years) and to comply with necessary statutory retention obligations. After this period, we will delete or, in some cases, anonymize it. If we have obtained your consent to process your personal information and we have no other lawful basis to proceed with that processing, we will delete your personal information if you subsequently withdraw your consent.

If you ask us not to send direct marketing communications, or if you exercise your right to be forgotten, we will retain a record of your request and contact details to ensure that your request is respected.

We are committed to respecting your rights. If you wish to exercise any of the rights listed below, which are applicable to you under applicable law, please make a written request to us at the address listed below.

Right of Access

You have the right to request access to any of your personal information that we process.

Right to erasure/restriction of processing

In certain circumstances, you have the right to request the deletion of your personal information or to restrict the way in which we use it.

Right to update or correct

You have the right to request that we correct any inaccurate personal information and update any personal information that has become no longer valid or changed.

Right to object

In certain circumstances, you have the right to object at any time to our processing of your personal information based on legitimate interests or in the public interest, based on your particular circumstances.

In addition, you have the right to object if your personal information is processed for direct marketing purposes.

Right to data portability

In certain circumstances, you have the right to request that we provide you with the personal information you provide to us about you in a structured, commonly used and machine-readable format.

Right to Withdraw Consent

If you have given us your consent to process your personal information, you can withdraw that consent at any time with effect for the future. However, the withdrawal does not affect the lawfulness of the processing that was already carried out on the basis of this consent before the withdrawal.

Right to lodge a complaint

If you have any concerns about our use of your personal information, please contact us in the first instance using the details provided below and we will do our best to resolve your concerns. After investigating your concerns, we will respond to you in writing within a reasonable time outlining the corrective action we intend to take.

You also have the right to lodge a complaint with the relevant data protection authority, such as one in your country of residence or in the jurisdiction in which the processing takes place, if you believe that we have processed your personal information in a way that is unlawful or infringes your rights.

Opt-out of the use of e-mail for advertising

If we obtain your e-mail address when selling products and/or services and use your e-mail address to directly advertise our similar products and/or services, you may object to the use of our e-mail address for advertising at any time by sending an email to the address listed in the "Contact Us" section below or by clicking on the "unsubscribe" link in our marketing emails.

Please note, however, that we may continue to send service-related (i.e., non-marketing) communications, such as emailing updates on the status of your order.

child

The Platform does not target individuals who are known to be children in the countries in which the data is collected (e.g., children under the age of 13 in the United States, or under the age of 16 in some European countries), nor do we collect any personal information that we know to be children unless we have obtained consent from a parent or guardian. Children should not use the Platform and should not provide us with any personal information without parental or guardian consent.

If you have any questions, comments or complaints about this Privacy Policy or Cookie Policy, or about privacy matters, please contact us at the address listed below. If you wish to request access to the personal information we process about you or to unsubscribe from any email marketing communications, you may also contact us at the address below.

Tel: +65 6929 8703