FAQ

- WHAT IS BOUTIQUE PICKUP AND HOW DO I SELECT IT?
- MAY I HAVE MY BOUTIQUE PICK-UP ITEM GIFT WRAPPED?
- DO I NEED AN APPOINTMENT TO PICK UP MY ORDER?
- WHAT SHOULD I BRING TO PICK UP MY ORDER?
- CAN SOMEONE ELSE PICK UP MY ORDER FOR ME?
- BY WHEN DO I NEED TO PICK UP MY ORDER?
  
  The boutique will hold your order for up to 30 days from the date of your order. Cartier reserves the rights to cancel the order if it is not collected within the stipulated time frame. If you are unable to pick up your creation in time, please contact us.
- CAN ENGRAVING, EMBOSSING, SIZING, LINK REMOVAL, OR OTHER PERSONALISATION BE DONE WHEN I PICK-UP IF I DID NOT ORIGINALLY SELECT IT IN MY ORDER?
- MAY I RETURN OR EXCHANGE MY ONLINE ORDER AT THE BOUTIQUE?
- RETURN POLICY
- IF I AM NOT SATISFIED WITH MY PURCHASE, MAY I CANCEL, RETURN OR EXCHANGE IT THROUGH E-BOUTIQUE?
- WHY CREATE AN ACCOUNT?
- PRIVACY AND COOKIES
- WHAT BROWSER SPECIFICATIONS ARE REQUIRED WHEN VISITING THE E-BOUTIQUE?

BY WHEN DO I NEED TO PICK UP MY ORDER?

The boutique will hold your order for up to 30 days from the date of your order. Cartier reserves the rights to cancel the order if it is not collected within the stipulated time frame. If you are unable to pick up your creation in time, please contact us.