FAQ

- RETURN POLICY
- IF I AM NOT SATISFIED WITH MY PURCHASE, MAY I CANCEL, RETURN OR EXCHANGE IT THROUGH E-BOUTIQUE?
- WHY CREATE AN ACCOUNT?
- How do I book a boutique appointment?
- How do I change the date or time of my boutique appointment?
- How do I cancel my boutique appointment?
  
  After you have booked a boutique appointment online, you will receive an email confirmation of your booking. There is a "Cancel" button at the bottom of the email. Click on it to cancel your boutique appointment.
- PRIVACY AND COOKIES
- WHAT BROWSER SPECIFICATIONS ARE REQUIRED WHEN VISITING THE E-BOUTIQUE?

How do I cancel my boutique appointment?

After you have booked a boutique appointment online, you will receive an email confirmation of your booking. There is a "Cancel" button at the bottom of the email. Click on it to cancel your boutique appointment.

My Cartier account

This space allows you to manage your personal information and orders online, as well as your news updates and newsletter subscriptions.

Assistance

CARTIER E-BOUTIQUE SERVICE

Complimentary Express Delivery

Same day delivery
Standard delivery: 1 to 2 working days

Click & Collect in Boutique

Cartier ION Orchard boutique
Cartier Marina Bay Sands boutique
Cartier Ngee Ann City boutique

30 Days Returns & Exchanges

Fuss-free returns and exchanges within 30 days from the date of your purchase

Complimentary Gift Wrapping

All Cartier items are beautifully wrapped and delivered in the signature Cartier red box.

Need assistance? Cartier ambassadors are here to help
Tel.: +65 6929 8703

How do I cancel my boutique appointment?

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