FAQ

DELIVERY

The estimated lead time is subject to your selected creation’s availability and personalisation request, if any. The estimated delivery date will be indicated once the shipping address is entered. The delivery will take place from 11.30 a.m. to 8 p.m.
 
Same Day delivery
Same Day delivery services are available for transactions placed before 12.30PM*. Personalised creations (e.g. engraving or adjustment) and limited stock pieces will not be eligible.
 
Standard delivery
Your Cartier creation should arrive within 1 to 2 working days* from the date of your order, unless indicated otherwise on checkout. Personalised creations (e.g. engraving or adjustment) and limited stock pieces will require a longer delivery lead time.
 
For more information regarding your delivery, please contact our Cartier Client Services at +65 6929 8703.
 
*Not applicable for Saturdays, Sundays, Public Holidays, Christmas Eve and New Year’s Eve. Delivery lead times may be extended during the festive season and affected clients will be notified promptly via email.

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